FAQ

Questions physicians actually ask.

I've answered the most common questions from independent practices considering a billing partner. Don't see yours? Reach out directly.

Getting Started

Most practices are fully onboarded within 2–3 weeks. I handle the heavy lifting — credentialing verification, payer enrollment updates, and EHR integration — so your team experiences minimal disruption. You'll have a dedicated account manager from day one who guides you through every step.

No. I work with virtually all major EHR and practice management platforms, including Epic, Athenahealth, eClinicalWorks, Kareo, DrChrono, Therapy Notes, Simple Practice, Practice Q, Waystar, and more. I adapt to your existing workflow rather than asking you to change it.

I serve a wide range of specialties including internal medicine, family practice, cardiology, orthopedics, dermatology, behavioral health, OB/GYN, and more. I am trained in specialty-specific coding requirements and payer rules so your claims are coded correctly the first time.

No minimum. I work with solo physicians, small group practices, and multi-location clinics. My pricing scales with your volume, so you're never paying for capacity you don't need.

Billing & Revenue

My clean claim rate is 95% — meaning 95 out of every 100 claims I submit are accepted on the first pass without requiring correction or resubmission. The industry average is around 75–85%. A higher clean claim rate means faster reimbursement and less time spent on rework.

Most practices see their first reimbursements within 14–21 days of going live. My average reimbursement cycle is 30 days from date of service, compared to the industry average of 45–60 days. I prioritize clean submission and proactive follow-up to keep your cash flow moving.

Every denial is reviewed, categorized, and appealed within 24–48 hours. I track denial patterns by payer and code to identify root causes — not just fix individual claims. You'll see denial trends in your monthly analytics report so I can address systemic issues before they compound.

Most practices that switch to RavenRose see a 15–25% improvement in net collections within the first 90 days. This comes from a combination of cleaner initial submissions, faster denial appeals, and proactive follow-up on aging accounts receivable.

Pricing & Contracts

I charge a percentage of collections — typically between 4% and 7% depending on your specialty and volume. This aligns my incentives with yours: I only get paid when you get paid. There are no setup fees, no hidden charges, and no long-term lock-in contracts.

No. I operate on month-to-month agreements. I believe my results should be the reason you stay, not a contract.

Everything: claims submission, denial management, payment posting, patient statement processing, payer follow-up, monthly analytics reporting, and access to your dedicated account manager. There are no add-on fees for standard services.

Compliance & Security

Yes. I am fully HIPAA compliant and sign a Business Associate Agreement (BAA) with every client. All data is encrypted in transit and at rest, and I undergo annual HIPAA training. I treat your patient data with the same care and confidentiality you do.

Only I  have access to your data, for it is just me at the moment. I use role-based access controls and maintain detailed audit logs. You can request an access report at any time.

Still have questions?

I am happy to walk you through anything. Schedule a free, no-pressure consultation.